Return & Refund Policy

At OMNIFINDS, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Return Window

You have 30 days from the date you receive your order to request a return. After 30 days, we are unable to accept returns or issue refunds.

Item Condition

To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. Items that show signs of wear, damage caused by the customer, or are missing tags will not be accepted.

How to Start a Return

To initiate a return, please email us at support@omnifinds.site with your order number, the item(s) you wish to return, and the reason for your return. Our team will respond within 1–3 business days with return instructions.

Return Shipping

Customers are responsible for the cost of return shipping unless the item received was damaged, defective, or incorrect. We recommend using a trackable shipping method, as we cannot be held responsible for lost return packages.

Refunds

Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or card issuer may require additional time to post the credit to your account.

Damaged or Incorrect Items

If you received a damaged, defective, or wrong item, please contact us immediately at support@omnifinds.site with your order number and a photo of the item. We will cover return shipping and send you a replacement or issue a full refund at no additional cost to you.

Non-Returnable

Items The following items are final sale and cannot be returned or exchanged: intimates, swimwear, bodysuits, earrings, and any items marked as final sale at the time of purchase.

Exchanges

We offer exchanges for a different size or color of the same item, subject to availability. To request an exchange, email support@omnifinds.site with your order number and the details of the item you'd like instead. If the requested item is unavailable, we will issue a store credit or refund.

Contact Us

If you have any questions about our return and refund policy, please don't hesitate to reach out to us at support@omnifinds.site or call us at 641-942-6143. We're happy to help.